Digital Adoption by Small and Medium Entrepreneurs (SMEs)
around the world challenged by multiple factors. SMEs in the Asian markets have
somewhat similar challenges. Arianne et al., 2021 carried out an interesting
study of SMEs in Indonesian markets to identify the factors influencing
technology adoption. Their findings have not much difference to the drivers of
digital adoption of Sri Lankan SMEs.
SME Leader – most of the cases the leader of the SME plays a pivotal role in the growth of the firm. He/She is the ultimate decision-maker to the direction of growth and whether the firms would implement Digital Technologies in their existing production and management systems.
SME’s Status – Apart from the financial status of the
company which determines the affordability of new technologies, the age of the
human resources and their digital capacity/skill set make a big difference.
Technology – The perceived benefits of the technology and
it’s applicability to the existing business process is a major driver of the
digital adoption. The availability of applicable digital technologies within
the reach will contribute to driver 3.
